Privacy Policy
Last Updated: July 14, 2026
At PetsWebb ("we," "our," or "us"), we value your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website, make a purchase, or otherwise interact with our services.
By using our website, you agree to the collection and use of information in accordance with this Privacy Policy.
Information We Collect
We may collect the following types of information:
Personal Information
When you place an order, create an account, subscribe to our newsletter, or contact us, we may collect:
- Full name
- Email address
- Phone number
- Billing address
- Shipping address
- Payment information (processed securely by our payment providers; we do not store your complete payment card details)
Automatically Collected Information
When you browse our website, we may automatically collect:
- IP address
- Browser type and version
- Device information
- Pages visited
- Time spent on pages
- Referral website
- Cookies and similar tracking technologies
How We Use Your Information
We use your information to:
- Process and fulfill orders
- Provide customer support
- Send order confirmations and shipping updates
- Improve our website and customer experience
- Prevent fraud and enhance website security
- Respond to inquiries
- Send promotional emails (only where permitted by law or with your consent)
Cookies and Tracking Technologies
Our website uses cookies and similar technologies to:
- Remember your preferences
- Improve website performance
- Analyze website traffic
- Personalize your shopping experience
You can control or disable cookies through your browser settings. Please note that some website features may not function properly if cookies are disabled.
Sharing Your Information
We do not sell your personal information.
We may share your information with trusted third-party service providers that help us operate our business, including:
- Payment processors
- Shipping and logistics providers
- Website hosting services
- Email marketing platforms
- Analytics providers
These providers are only permitted to use your information to perform services on our behalf.
We may also disclose information if required by law or to protect our legal rights.
Data Security
We implement reasonable administrative, technical, and physical safeguards to help protect your personal information. However, no method of electronic transmission or storage is completely secure, and we cannot guarantee absolute security.
Data Retention
We retain your personal information only for as long as necessary to:
- Fulfill your orders
- Meet legal and tax obligations
- Resolve disputes
- Enforce our agreements
Your Privacy Rights
Depending on your location, you may have rights regarding your personal information, including the right to:
- Access your personal information
- Correct inaccurate information
- Request deletion of your information
- Object to or restrict certain processing
- Withdraw consent where applicable
To exercise any applicable rights, please contact us using the details below.
Third-Party Links
Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of those websites. We encourage you to review their privacy policies before providing any personal information.
Children's Privacy
Our website is not intended for children under the age of 13. We do not knowingly collect personal information from children. If we become aware that personal information from a child has been collected, we will take appropriate steps to delete it.
Changes to This Privacy Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page with the revised "Last Updated" date. Your continued use of the website after changes are posted constitutes acceptance of the updated policy.
Contact Us
If you have any questions about this Privacy Policy or how we handle your personal information, please contact us:
PetsWebb
Email: petswebbteam@outlook.com